How can we help?
Updated 29 September 2026
Email waydemlyle@gmail.com with your account email, a short description of the problem and any relevant order or job reference. Never send your password or card details.
Photo still processing?
Open your account to check the job. Processing continues after upload if you leave the editor. Failed jobs return their reserved credit. Download completed results within 24 hours.
Credits or billing
Allow a moment after checkout for payment confirmation. Make sure the app and website use the same email. Cancel web renewal from your account; cancel Apple or Google subscriptions in that store. Contact us about missing credits or duplicate payments.
Delete your account or data
Sign in to account settings and choose Delete my account. You can also delete an individual photo there. If you cannot sign in, email us from the address associated with your account to request help. Identity verification may be needed before deletion.