Terms of Service

Using PhotoRestore

Upload only photographs you own or have permission to process. You retain your rights to your content and authorize us and our processing providers to handle it only as needed to deliver and operate the service. Do not use the service for unlawful content, deception, abuse, automated scraping, security testing without permission or attempts to bypass usage limits.

Accounts and credits

AI processing requires an account with a verified email address. The Free plan includes two credits per calendar month, resetting on the first day at 00:00 UTC. Free credits do not roll over. Free processing is subject to account fair-use limits and daily service capacity. Creating extra accounts to evade limits is not permitted.

One restoration, enhancement, colorization, 2× upscale or background removal uses one credit. Making another version or applying another tool uses another credit. Failed processing returns the reserved credit to the original allowance if that allowance has not expired. Downloading or sharing an existing completed result does not use a credit.

Subscriptions and renewal

Web Plus costs US$9 per month and includes 40 credits each billing month. Web Archive costs US$19 per month and includes 120 credits each billing month. Applicable taxes are shown at checkout. Store prices may be localized and are shown before purchase. Subscriptions renew automatically until cancelled. We do not automatically charge for extra usage beyond the plan allowance.

Paid credits expire at the end of each paid billing period and do not roll over. Renewal credits are granted after a successful payment is confirmed. If payment fails or a purchase is refunded or reversed, paid access or remaining credits may be suspended or withdrawn. Store purchases and web purchases use the same signed-in PhotoRestore account, but you should not subscribe through more than one payment provider at a time.

Cancellation and refunds

Cancel web renewal through your account before the next renewal date. Your remaining paid credits are available until the end of the period already paid for. For Apple or Google subscriptions, manage cancellation in that store. Uninstalling the app or deleting a PhotoRestore account does not cancel an app-store subscription.

Contact support promptly about duplicate charges, technical problems or refund requests. Web payment refunds are processed through Dodo Payments; app-store refund requests are handled by the applicable store. Cancellation normally stops future renewal rather than reversing a completed payment. Nothing in these terms limits a refund or cancellation right that applies under consumer law.

Photo quality and face protection

AI edits are generated interpretations, not a recovery of hidden historical information. Results can change facial features, text, clothing or other details. Colorization produces plausible colors rather than verified historical colors. Review the result against the original before relying on, printing or sharing it.

Face protection retains the source pixels within the areas you mark on the prepared working image. It also retains existing damage and blur there. It does not automatically find every person or guarantee unchanged details outside those regions. Source preparation may resize the image and remove metadata. Keep your original file; it is never replaced on your device.

Storage and privacy

Download working results within 24 hours. The service is not permanent photo storage. Existing saved albums and mobile local history have their own retention controls. Our Privacy Policy describes processing providers, temporary files, analytics, billing information and deletion.

Availability and changes

Processing times and availability vary. We may limit or suspend abusive use, and may update features, models or plans. Material subscription changes will be communicated before they apply. We aim to provide a useful and reliable service, but cannot promise that every damaged photo can be restored or that the service will be uninterrupted. Any limitation of responsibility applies only to the extent permitted by law and does not exclude mandatory consumer rights.